Difference between revisions of "Tickets"
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| − | + | As soon as there is a bug or problem you can make a ticket. So that the development team knows that there is a problem with the builder. Try to give as much information as possible when you make a ticket. | |
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| + | ===Creating a ticket=== | ||
| + | |||
| + | To create a ticket please navigate to the Tickets module. | ||
| + | |||
| + | [[FIle:CreateTicket.PNG|1000px]] | ||
| + | |||
| + | After you'll see on right on the top of youre screen the button "Create". | ||
| + | You need to fill in some textboxes: | ||
| + | |||
| + | |||
| + | {| class="wikitable" | ||
| + | | Description | ||
| + | | Subject of the ticket. | ||
| + | |- | ||
| + | |Long Description | ||
| + | | Discription of the problem that may appear at the usage of the builder. | ||
| + | |- | ||
| + | | Database | ||
| + | | The database that is connected to the builder | ||
| + | |- | ||
| + | | Status | ||
| + | | The status of the ticket | ||
| + | |- | ||
| + | | Catagory | ||
| + | | The catagory that the ticket may appear on, for example: products. | ||
| + | |- | ||
| + | | Priority | ||
| + | | The priorty on how important the problem is. | ||
| + | |- | ||
| + | | Update e-mail recipients | ||
| + | | E-mail where you will receive the recipients | ||
| + | |} | ||
| + | |||
| + | After entering these values submit the Ticket by clicking on the button "Add ticket" | ||
Latest revision as of 14:12, 6 April 2018
As soon as there is a bug or problem you can make a ticket. So that the development team knows that there is a problem with the builder. Try to give as much information as possible when you make a ticket.
Creating a ticket
To create a ticket please navigate to the Tickets module.
After you'll see on right on the top of youre screen the button "Create". You need to fill in some textboxes:
| Description | Subject of the ticket. |
| Long Description | Discription of the problem that may appear at the usage of the builder. |
| Database | The database that is connected to the builder |
| Status | The status of the ticket |
| Catagory | The catagory that the ticket may appear on, for example: products. |
| Priority | The priorty on how important the problem is. |
| Update e-mail recipients | E-mail where you will receive the recipients |
After entering these values submit the Ticket by clicking on the button "Add ticket"
